FAQ

How long does shipping take?


Processing Time:
We work hard to ship our orders next bussines day

Delivery Time
U.S. Orders 5-10 business days.

U.K. Orders 5-10 business days.

Canada Orders 5-10 business days.

E.U. Orders 5-10 business days.

Asia Orders: 5-10 business days.

Rest of the world: 5-20 business days.



As soon as your order is shipped, you’ll receive a tracking number so you can follow your package every step of the way.

 

Can I return a product?

Yes, absolutely. You have the right to return your order within 14 days of receiving it.

If you’d like to learn more about our return process and conditions, please visit our Returns & Refunds Policy

 

How do I choose the right size for my dog?

Each product page includes a detailed size chart to help you find the perfect fit.

If your dog is between sizes, we recommend choosing the larger size for extra comfort.

 

What materials are your products made of? Are they safe for dogs?

All our products are made from pet-safe, non-toxic materials that are gentle on your dog’s skin and suitable for everyday use.

We carefully select and test materials to ensure they are comfortable, durable, and safe - even for sensitive dogs.

 

Are the products comfortable for everyday wear?

Yes!
They are lightweight, breathable, and suitable for daily walks, playtime, and relaxation at home.

 

Why should I choose PetshopPaww?

Because we genuinely care about dogs.
We carefully select our products, focus on quality and safety.


Still have questions? Feel free to contact us on Instagram we’re always happy to help